Support

Contact & support

We're a small team and happy to help — with your account, billing, a lesson, or anything else. We aim to reply within 2 working days.

General help & billing

Questions, subscriptions, technical issues.

Access, deletion or consent requests.

Astra AI is operated by Le Balcon Ltd, registered in England & Wales.

Flat 10, 4 Canalbridge Close, Loughborough, Leicestershire, LE11 1SP, United Kingdom